Forgot your password, or password is not working?
First, if you have just created your account, you must activate it before you can use it and log in!
After you registered your account, we sent you an email with a verification link – it probably is in your spam folder. You must click that link to verify and activate your account!
Please add redfoxlotto.com to your trusted email senders with your email provider, so that you receive future messages such as notifications of winnings.
To find out how read this article.
If you are sure that your account is activated but your password is not working, you can easily set up a new one.
Please go to the login page, and use the “Forgot my password” function. Enter the email address you used to create your account. You will receive an email with a reset link.
Please make sure to check your spam folder for this email, in case you cannot find it.
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How to play our lotteries online
- Can I make a deposit into my account to buy lottery tickets?
- Can I play from my country of residence?
- Do I get a scanned copy of my ticket?
- Does RedFoxLotto charge any commissions on my winnings?
- Have questions or unsure about anything? Would like to contact us?
- How does the "Quick Pick" tool work?
- How to buy a ticket
- How to check if I won?
- How to use your account balance to buy tickets
- My credit card transaction was rejected. Why?
- What does the "Pending" message mean that appears in the countdown box?
- What does the message "Tickets for nearest draw no longer available" mean?
- What is the meaning of "jackpot"
- What is the minimum deposit amount?
- When and where do the draws take place and where do I find more info on the lotteries?
- Where can I see my ordered tickets?
- Why is the barcode of my ticket scan blackened?
- Questions about our new platform
- Show Remaining Articles (3) Collapse Articles
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About payments and withdrawals
- Can I make a deposit into my account to buy lottery tickets?
- Can I make a deposit or pay my lottery tickets via bank transfer?
- Does RedFoxLotto charge any commissions on my winnings?
- Have questions or unsure about anything? Would like to contact us?
- How can I withdraw my winnings?
- How to use your account balance to buy tickets
- I cannot see the money I just deposited in my account. Why?
- I started a withdrawal a while ago, but the money is not in my account yet?
- My credit card is not in Euros
- My credit card transaction was rejected. Why?
- What is the minimum deposit amount?
- What payment methods are available?
- Why is the barcode of my ticket scan blackened?
- Questions about our new platform
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About the lotteries
- Do I get a scanned copy of my ticket?
- Have questions or unsure about anything? Would like to contact us?
- What does the "Pending" message mean that appears in the countdown box?
- What does the message "Tickets for nearest draw no longer available" mean?
- What is the meaning of "jackpot"
- When and where do the draws take place and where do I find more info on the lotteries?
- Questions about our new platform
- Why is the draw date not showing for the ticket I just bought? What does "unconfirmed" mean?
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About us
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What happens if you win?
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Account issues